@Andyblogg86 wrote:
I want a simp ppl e 250 area code. And when ever I have some one try and call this 1 236 969 **** number and the last 2 with the same 6 numbers before they are telling me it's coming up long distance and even that its saying it's a Seattle area code. That's where that is coming from. For customer service I really dont appreciate being talked to like I'm a **bleep**ing idiot. Or like I'm just making it up. Because I have a lot better things to do then deal with stupid stuff. Its effecting people being able to contact me and hence me make a living to feed my 2 kids and a wife. So I a little more then pissed off about this **bleep**. Its absolutely ridiculous.....I dont know I guess I should have just gone with a different company. Public really doesn't seem to give a rats ass about this
First of all, nobody here, up to that point, was talking to you like you were a "**bleep**ing idiot", BUT if you didn't want to sound like a **bleep**ing idiot, maybe your 1st post should have contained a little more detail, like the part I put in bold above.
Secondly, as others here have mentioned, the 1st line of support here, is by other customers, like us, which, quite frankly, if you had paid attention at all, when researching a provider, and signing up with PM, you would already have known! When issues can't be solved in these forums, then we direct people to contact the Moderators, via PM's ticket system. It's not an ideal situation, but you often get a quicker response in these forums, than you do when waiting on the phone, listening to elevator music, like you get with other providers. That, and ya get what ya pay for.....
As for your issue, when these people that are trying to call you get a message that it's long distance, you didn't say whether or not those people are calling using a landline, and whether or not they actually are considered long distance. More detail helps, but ranting doesn't.
