Community

Josh47 · 3 weeks ago

I am unable to update my address through my profile keeps saying invalid when it is not

slusagm · 3 weeks ago

Yes, the address database might not have all addresses. In this case, you need PM to help to put it in for you

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

Chalupa_Batman · 3 weeks ago

@Josh47 wrote:
I am unable to update my address through my profile keeps saying invalid when it is not

The system can be a bit finicky at times. Honestly though, it doesn't matter what address you enter. Public Mobile doesn't care where you live. 🙂

You can even use your work address if you wanted. Not like they mail anything to anyone as all communications are through this forum and emails.

Address change