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Adding funds

Momma22
Great Citizen / Super Citoyen

Hello!   

Okay, I thought I would be smart and add funds to the accounts before the bill comes out in the morning.  I entered a custom amount for the amount now due but it charged me the full amount of the plan. 

There are loyalty discounts so the amount owing is a few dollars less than a regular payment so I entered that amount.   Had I left it on its own I would have been better off.   Why did it do that?  Why have the option to enter a custom amount?

On the bright side I will have a few dollars for available funds. 

Thank you!

4 REPLIES 4

Momma22
Great Citizen / Super Citoyen

Thank you!!  😀

@Momma22 

Yes and you're covered just in case the autopay feature fails!    And it always does fail at the worst of times 😉

But you got that covered!

Momma22
Great Citizen / Super Citoyen

Very frustrating.  You get dinged for trying to keep up but now I know.  Thank you! 

walker1
Mayor / Maire

@Momma22 

Yes that's one of the bad glitches of the new PM website redesign.  But now you know what'll happen for next time and that no money has been lost.

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