01-18-2026 11:13 AM
I am unable to see the add ons that I have added to my account. I selected Shop Add-ons from my subscriptions page, but do not see the 3 add-ons that I have.
Solved! Go to Solution.
01-18-2026 09:43 PM
I have the paid 300 LD mins add-ons which includes calling Australia. I figured out that I was calling a 1300 number which is not included in that add on.
01-18-2026 08:15 PM
Do you have the paid 300 LD mins add-ons which includes calling Australia, or the Bonus 500 LD add-on from previous Christmas, which does not include calling Australia?
If you have the 300 LD mins add-on, call Australia by dialing 011 (Canada's exit code) + 61 (Australia's country code) + the local number, making sure to drop the leading '0' from the Australian area code or mobile prefix.
01-18-2026 07:19 PM
Thank you. Found it. Now we need to figure out how to dial international numbers. So far no luck calling Australia even though I have the international calling add on.
01-18-2026 11:14 AM
login to My Account, or PM app, click Usage Breakdown under the Usage Odometer to expand that section and you will see your add-ons there