a week ago
Hi,
i did see that I have 240 GB free to use,
when I changed my plan it disappears,
can I know why ?
Solved! Go to Solution.
@maher1987 To contact an agent open a ticket at the chat icon bottom right of this page.
I wasn’t aware of that.
can I get in touch with public mobile agent to see if they can help ?
@maher1987 , the condition for keeping that bonus data for up to 150 days requires customers to not downgrade their plan. You downgrade the plan, the bonus data drops off immediately.
