Add on talk and text

[jmorwensmith]

I purchased US talk and text Add on for $15 plus taxes, on March 26th. Unfortunately it did not work at all. I could not receive or send texts and could not phone. Please advise me how I can get my money credited back to my account. Thank you. Jennifer

[cellphoneuser1]

@jmorwensmith Were you trying to use it in U.S.A.?  The $15 talk and text roaming add-on doesn't work inside Canada.

[hairbag1 · Accepted solution]

@jmorwensmith 

send a message to CSA asking for credit to your acct as the add-on failed to work.

 added link...

https://www.publicmobile.ca/en/bc/get-help/articles/contact-an-agent