Add on issue

[nicomy20]

I can't call int long distance, when I have 400 minutes?

[nicomy20]

Thanks!

[hairbag1]

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@nicomy20 wrote:

I can't call int long distance, when I have 400 minutes?

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@nicomy20...

How do I get my free 1GB of data and international calling?

To add these add-ons to your account:

1. Log into your Self-Serve account 
2. Click “Purchase Add-Ons” in My Data & Add-ons section of Overview tab
3. Select the Free Holiday Giveaway: $0 1GB Add-on and/or Free Holiday Giveaway: $0 400min INTL Long Distance (incl CA & US). It’s up to you if you want one or both!
4. Click “Buy Add-Ons” at the bottom of your screen.

[hairbag1]

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@nicomy20 wrote:

I can't call int long distance, when I have 400 minutes?

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@nicomy20...If you've activated your free International Calling gift, here's the list of countries you are able to call..

400 International Long Distance minutes

Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

[ShawnC13]

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@nicomy20 wrote:

I can't call int long distance, when I have 400 minutes?

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Is your plan active?