I purchased US bundle for 15 days, worked great, but used my data before the 15 days were over and purchased another bundle. Now data doesn't work. Phone is Samsung 20FE, software is updated and yes, I restarted the phone. What to do?
@itscomplicated you should be able to buy again with a different roaming add-on. But no worry, check payment history first to see if it shows the news purchase and check Available Fund. and please enable support to confirm as advised above
Thanks. The add on purchased on Sept 29 is a black number. It says I purchased x1 US Roaming - Talk Text (15-day), the first add one says I purchased 1 Talk-Txt-3GB(15d), which looks like the second one would be without the data? But I purchased the bundle. Which doesn't appear on the website at all right now. I only see "Data" and "Minutes" add ons. Am I crazy? 😐
Where would I see it (on this website)? I don't want to buy anything else, since I've already paid for this, but it doesn't work. I would much rather prefer a solution to the not working part. It's the second time I've purchased an add-on and it didn't work.
