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Activation

Kd92
Great Neighbour / Super Voisin

hi I bought a SIM card and 2 public mobile vouchers and when I try to activate my SIM card online they won’t let me put my voucher in anywhere... please help 

2 REPLIES 2

CountyDownIeUk
Mayor / Maire

They are kind of forcing you to use an approved credit card or debit card. And AFTER that you can use vouchers. Perhaps a CSA can assist. And do you have a referral code to use....it will get you a $10 bill credit. 

It is now hard (impossible) to remove your  auto pay set up yourself. But you can replace or update it. So just a tip...a Vanilla Prepaid Mastercard (not a My Vanilla) can be used for auto pay. A $25 Vanilla card costs $30.....but do have an expiry. I have put the same $25 card on 3 accounts for peace of mind...but of course you must be good at managing funds on your account to be there when needed. 

Outdoorsman
Mayor / Maire

@Kd92 hi with the new upgrades here they forgot to put that feature back for activations 

you need the help of a service rep to help with that 

 

  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

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