06-15-2026 06:43 PM
I activated with you over an hour ago, but phone not connecting to calls. I was to receive a 6 digit code to my assigned number that is not activated. So did not receive
06-15-2026 06:50 PM
No not able to make nor receive. It’s a new sim
06-15-2026 06:49 PM
06-15-2026 06:46 PM
No this is a new account. Nothing to do with a former account. I was given a phone number
06-15-2026 06:45 PM
hi @Snow60
can you make calls? can you use mobile data?
remove the old sim card, then Reboot phone and click Reset Network settings
06-15-2026 06:45 PM
your old cell provider account must be active and in good standing in order to transfer successfully...is your still active ?