3 hours ago
I activated with you over an hour ago, but phone not connecting to calls. I was to receive a 6 digit code to my assigned number that is not activated. So did not receive
Powering down after new activation will do it. Have a good evening Ty
Going to power phone down and back
No not able to make nor receive. It’s a new sim
@Snow60 wrote:No this is a new account. Nothing to do with a former account. I was given a phone number
No this is a new account. Nothing to do with a former account. I was given a phone number
hi @Snow60
but can you confirm ,
can you make calls? can you use mobile data?
and Reboot phone and click Reset Network settings
remove the old sim card, then Reboot phone and click Reset Network settings
@Snow60
your old cell provider account must be active and in good standing in order to transfer successfully...is your still active ?
