03-29-2024 11:30 AM
I am new customer, new sim, activated account. Not able to activate phone number. Did not receive message from old carrier
03-29-2024 12:19 PM
hi @Reward12 no need to get a new carrier , get a new number is sufficient
Public mobile is good with great support via message and great community support
03-29-2024 12:18 PM
@Reward12 - Only the " Gen AI " worked once since the accouncement of the ChatBot being fixed.
They "Claim" that they are using Open AI's model of Chat GPT 3.5 with answers from early 2022.
03-29-2024 11:57 AM
@Lanabanana17 - Most but not all phone numbers can be ported, please check here if your number can be ported into PM (Koodo Checker)
https://secure.koodomobile.com/checktransfereligibilityparrot/default.do
If it isn't eligible for port then you will have to get a new number.
03-29-2024 11:32 AM
@Lanabanana17 I’ll private message you the porting team number . They can re trigger the list request for you