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Activation

Pinkeshpatel
Great Neighbour / Super Voisin

Error 821

2 REPLIES 2

HALIMACS
Mayor / Maire

@Pinkeshpatel 

 

If your card hasn't been charged, retry but first clear cache and cookies, and open an incognito tab, before retrying.

 

Also, perhaps try the process on a desktop or laptop device.

Handy1
Mayor / Maire

@Pinkeshpatel  You are trying to activate and seeing this error ?  Did you make payment ? If so first check your credit card and see if it’s been actually charged or not 

 

edit if you have and you have no service you may want to reach out to support 

Getting support / submit ticket

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here                 

 

Or while your already here and logged in the community

 

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