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Activation

MohammadMehdi
Great Neighbour / Super Voisin

I don't receive message on my device for final activation

6 REPLIES 6

MohammadMehdi
Great Neighbour / Super Voisin

Yes thank you very much

HI @MohammadMehdi 

you put the new PM sim ard in the phone and not getting the code on the phone, right?  Agent can help to fix it, please submit ticket here:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

MohammadMehdi
Great Neighbour / Super Voisin

More than 10 times I tried 

@MohammadMehdi 

Hit Resend Code/Didn’t Receive Code on your app.

MohammadMehdi
Great Neighbour / Super Voisin

First I received a code by an email after that it showed a message in the app that we would send u a code to your phone number, but I didn't receive 

softech
Oracle
Oracle

@MohammadMehdi did you use the app to subscribe and got to Step 6 of 6? or you just passed the payment step at step 4?

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