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Activation of my SIM Card using old number

banstell
Great Neighbour / Super Voisin

hi,

just got my sim from Public Mobile. How can I activate my SIM using my old number

4 REPLIES 4

https://www.publicmobile.ca/en/on/fs2020

@banstell 

Have you submitted your email to take advantage of the $10 off $35+ plans starting today?

If not go to:....the link above to register your email to take of this savings offer($10 off/6 months)

 

  1. Have a copy of your credit card statements billing address.
  2. Your account # from the provider that you are porting your number from.
  3. A pen and paper to write down your email, pin #, password, security question and answer.
  4. The referral code you will be using for your $10 credit.

When you are ready to begin it might be handy to take a photo of the sim card # so you can enlarge it to see it better.

  1. Clear your browser. Open only one tab in secret/incognito mode.
  2. Preferably use Firefox, chrome or safari as they work best.
  3. Referral code is entered about halfway down the first page.
  4. To port your number check the authorized to port box first.
  5. Enter the name on account, account number and phone # to be ported.
  6. The alternate phone number is any other one you can be reached at (even mom's!)

 After choosing the plan you want ($35+plans for $10off/6mos $40/5gb best deal or $50/8.5gb if you need a lot of data!)

  1. Copy your billing address exactly from your statement using ALL CAPS.
  2. Except do not use the apt/unit # box. Enter your suite# ahead of st add. ie 100-133 1st ave.
  3. Do not put a space in the postal code. ie X0X0X0

If you make a mistake or you get an error and have to start again wait 50 min til your session ends.

Barbie2
Model Citizen / Citoyen Modèle

@banstell 

 

I activated on my own. Before you start your phone needs to be unlocked. 

 

Go to Activate: Follow the steps in Activate. Enter SIM number. Write down your PIN so you will not forget. When you get to the phone number part pick you want to use an existing number. 

 

Choose your number, Put in the name and account number for your last cell  phone company. Do not cancel that policy. When your number moves over it will close that account. 

 

Then click activate on the bottome, a little wheel will show up and ask you to wait. Then just wait for the Public SIM to work. 

 

Mine was in around 15mins. 

 

I dont think I missed anything. I didnt have to restart my phone but Public Mobile emailed me and said I should. 

 

Thats it 😀 

 

Thank you for coming over to Public Mobile! 

gpixel
Mayor / Maire

@banstell choose port number from another provider on the second page of activation. make sure to use your browser in incognito/private mode to avoid any issues. and double check your information before proceeding

gblackma
Mayor / Maire

@banstell as long as you aren't from Koodo prepaid you can port your number on activation. If Koodo prepaid you activate your SIM card with a temporary cell phone number and contact the moderators to port.  

Here's 3 articles on activation and porting and the Refer a friend reward  if you need them:

1.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
3. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

 

You previous providers account must be active to port your number.  Once the port is complete it will automatically close.  Welcome to PM.  Stay safe. 

Need Help? Let's chat.