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Activation not accepting cc

shanedi27
Great Neighbour / Super Voisin

Im trying to Activate a new account for my daughter and use my CC to pay for it but for some reason PM wont accept this CC or the other one i have.

7 REPLIES 7

 

From: https://www.publicmobile.ca/en/bc/get-help/articles/register-your-payment-card, it said clearly :

 

We accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. 


@walker1 wrote:

@shanedi27 

It's got to be Canadian and a visa debit or visa CC.


@walker1  Or a Mastercard or Amex credit card. 

CountyDownIeUk
Mayor / Maire

Who says it needs to be a Canadian Card? I reported this to PM three years ago and here we are with a newly refreshed website that says USA cards with USA addresses are ok....so what it still says....must be right. 

 

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Metal1967
Deputy Mayor / Adjoint au Maire

@shanedi27  Try incognito.. make sure it didn’t take money already.. if it didn’t try again.. 

@shanedi27 

You might want to get a CS_Agent to help with that activation.

shanedi27
Great Neighbour / Super Voisin

canada yes , visa and mastercard... Visa is he one i use to pay my bill monthly for almost 2 yrs now

walker1
Mayor / Maire

@shanedi27 

It's got to be Canadian and a visa debit or visa CC.

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