10-31-2022 05:01 PM
Im trying to Activate a new account for my daughter and use my CC to pay for it but for some reason PM wont accept this CC or the other one i have.
10-31-2022 09:49 PM
From: https://www.publicmobile.ca/en/bc/get-help/articles/register-your-payment-card, it said clearly :
We accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S.
10-31-2022 09:40 PM
10-31-2022 09:37 PM
Who says it needs to be a Canadian Card? I reported this to PM three years ago and here we are with a newly refreshed website that says USA cards with USA addresses are ok....so what it still says....must be right.
10-31-2022 05:05 PM
@shanedi27 Try incognito.. make sure it didn’t take money already.. if it didn’t try again..
10-31-2022 05:05 PM
You might want to get a CS_Agent to help with that activation.
10-31-2022 05:04 PM
canada yes , visa and mastercard... Visa is he one i use to pay my bill monthly for almost 2 yrs now
10-31-2022 05:03 PM - edited 10-31-2022 05:03 PM
It's got to be Canadian and a visa debit or visa CC.