01-27-2026 08:35 AM - edited 01-27-2026 08:38 AM
I tried it a couple times to transfer my number from Fido to public mobile but never worked. Is there a agent that can help me
"Something didn't go right while activating your subscription. Click below to contact a customer support agent."
01-28-2026 10:52 AM
Thanks, I messaged yesterday but got no reply. Is there a customer service line I can call
01-27-2026 08:45 AM
hi @Jeson
try reboot the phone and login to app again and see if you can complete the subscription
if not, ask PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
