Activation failed

[Sanghi]

I tried several times to activate my subscription. I cant proceed at all.

[rai79]

If you are stuck on Step 6, you will need to contact Customer Service to get that resolved. It is a common issue that they can fix. Use the following link to write to customer service:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

There is currently a long wait time for a response back unfortunately. The average wait time is 1-2 days so keep checking your community inbox for a response. Hang in there, it will get resolved!

[Sanghi]

 it shows subscription nit activated

[hTideGnow]

hi @Sanghi 

what error you got

or ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage