9 hours ago
Does anyone know where I find my activation date ? CS agent asking as part of a verification for puk code
8 hours ago
add to @eddieO about checking it from the app, you can also get the activation date from the Account page on the app
8 hours ago
I would search my email with the title "Your Public Mobile Activation Details". The day you receive this email should be the activation date.
9 hours ago
@BKNS27 that will only work if they were both done on the same day but the dates could be different though as is the case with me, I didn't create a community account until a week later and if the agent is expecting the earliest phone activation date then you may fail the verification
9 hours ago - last edited 9 hours ago
You can also tap on your avatar>My Profile top right and it will have the date when you joined this Community. If you activated your SIM and joined this Community the same day then it would be February 23, 2024.
9 hours ago - last edited 9 hours ago
@HecPal if you go into your PM app go to "Manage Subscription" on the first screen, you will see "Activated <date>" near the top just below your name, account no. and phone number