Activation and transfer issues.

[Lisha05]

Hi, I said yes to the number change port text but later said no as well. And the activation saying unable to activate and contact support services. So, when i tried to do that the bot kept on circling on the topic but I could not contact the agent at all. And when i tried submitting a ticket after filling all the questions the submit button is greyed out and i can't submit anything.

[softech]

@Lisha05 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

But if you are unable to reach a live support with the phone number I sent you, please message the the support team using this link instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.