Activation and Number Transfer Issues: Sub issue - Number Transfer Issue

[Cameron7905]

The eSIM installs correctly and registers on the network, but mobile data does not work when Wi-Fi is off.

APN is correctly set to sp.mb.com.

This has been tested on multiple devices (iPhone 14Pro and Samsung S23).

Signal is present (LTE/5G) but data does not authenticate.

This indicates incomplete backend provisioning after number port from Chatr.

Please manually reprovision data services or complete the port.

ICCID:xxxxxxxxxxxxxxxxxxxxxxxxx
Original number: xxxxxxxxxxxxxxx

[hTideGnow]

hi @Cameron7905 

first, remove the ICCID and phone number, we are just customers here

S23 should work prefectly on this network.  Try Reboot phone and click Reset network settings

and confirm if you can receiving inbound calls and make calls