@stephlav1550 wrote:
Im trying to activate my new sim card, once i get too the final page it said activation failed please log out and log back in. When i attempted it a second time i got the same message. Ive already been charged but i cant log into or create a self serve it says login attempt failed or invalid phone number even tho its the number thats in my phone. I have also tried to reset my password and it says cannot verify email address. Im feeling out of options can anyone help?
@stephlav1550 If you already have been charged check to see if you card is activated by inserting into your phone. Does it work? If yes, click here to register your selfserve account.
If it still doesn't work then you need to contact PM. Include the sim# and your email in the message. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
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