Activation Failed

[cpun]

Dear PM,

Just activated my $120 promo plan and it said activation failed. Unable to access self-serve account, says email could not be verified. Data/talk/text not working but SIM can be registered by my phone. Credit card charged already. 

Sent PM to @Saray_O and @Mary_M but have no received responses. If anyone else could help, that would be appreciated. Immediate access to phone service required!

C

[Luddite]

FYI: promo plan cannot be activated directly now.

They must first activate a 90 day provicial calling, global text 6 GB data for $120. Then they

send a private message to any moderator with their phone number, proof they ordered the SIM before Nov 16, and a request to upgrade to the promo.

[mikga]

Thanks!

[Saray_O]

Hi @cpun! 

I sent you a private message!

[will13am]

Be patient, there are moderators at work.  They might be busy handling other cases. 

[mikga]

Or try to use a different email address to register again.

[mikga]

Did you turn off and on your phone again?

[CaNuCk07]

Was it a port? or a new activation?

EIther way if you have messaged the mods im sure they'll get to you soon.