11-03-2022 10:14 PM
I need to activate the sim card as soon as possible, please let me know if this can be done with an agent thank you
11-03-2022 10:49 PM
Unfortunately you have to wait until the website is back online.
Are you going to port your old number over to PM or picking a new number?
11-03-2022 10:16 PM
@Jtorcz wrote:I need to activate the sim card as soon as possible, please let me know if this can be done with an agent thank you
I would suggest waiting until the activation website is fully working again. While a customer support agent may be able to open the new account, I suspect that the wait times are very long.
11-03-2022 10:15 PM - edited 11-03-2022 10:17 PM
You can try contacting an agent.
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
Keep an eye on the envelope icon in top right hand corner for a reply from the agent.