Acount suspended but bill paid already

[Lomaslakra]

My acount has been suspended
But I already paid the bill and i could not find any thing to renew my plan
Please help some one
@Shazia_K

[NDesai]

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@will13amwrote:

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@NDesai wrote:

If today is your renewal, that is normal for everyone. As long as you continue to get services, it will be back to normal in the morning.

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They should fix this so that customers don't have all sorts of angst over setting this anomalous information.  Has this been suggested in labs?

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Yup 

http://productioncommunity.publicmobile.ca/t5/Public-Lab/Update-warnings-on-self-serve-during-renewa...

[dohadotahmed]

I hope everything is working for you now.
This problem occurs during the plan renewal night but following morning everything will be normal.
Thanks.

[will13am]

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@NDesai wrote:

If today is your renewal, that is normal for everyone. As long as you continue to get services, it will be back to normal in the morning.

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They should fix this so that customers don't have all sorts of angst over setting this anomalous information.  Has this been suggested in labs?

[NDesai]

If today is your renewal, that is normal for everyone. As long as you continue to get services, it will be back to normal in the morning.

[MoreYummy]

Is the plan up for renew, and when its renew, it is suspended?

It probably caused by bug, since you already tag a mod, they are only one to fix it.