Account

[Basketball]

I have had my phone for a long time with Public Mobile. Trying to create an online account to mange my account/phone?

[Luddite]

@Basketball  "How do I connect my existing phone with my community account I just created"

Hopefully you're not still stranded. I found working from My Account was better. Once logged into My Account clicking Community automatically asks you to choose a nickname. 

[Basketball]

How do I connect my existing phone with my community account I just created

[A_CX_PM]

That's exciting news! All your logins are combined, so you can log into My Account using the credentials you have for the Community. The best way to manage your account is through the app. If you need more help, check out our help articles on the subject .

[Handy1]

@Basketball  if you signed up in store a long time ago it’s possible you never created a my account I that case you need support to help you creat one 

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

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