Account

[worknmom35]

Account number  

when I signed up for my account the email was entered wrong.  I need my account number 

[softech · Accepted solution]

@worknmom35   So, you cannot login to My Account?

You will have to open ticket with PM Support to change your email address for you and reset the password

1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

[RossN]

@worknmom35 

hi you can open a ticket with customer service they can help you change it

  click here  https://widget.telus.tiia.ai/publicmobile/publicmobile.html