Account

[Dan8]

$33.00 after 7 years why?

Can't reset my password or account? why? 

[hss]

You can elaborate on the problem. What is $33.00 for?
The account reset is tricky but you can do it yourself.
https://productioncommunity.publicmobile.ca/t5/Self-Serve/Password-Reset-Not-Working/m-p/407401

[PAULRANG18]

Best to contact a moderator with this issue by clicking question mark, bottom right, and follow instructions.

[Triguy]

If you can't reset your password using this the forgot password https://selfserve.publicmobile.ca/forgot-password/ then submit a ticket to a moderator.

If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:

https://www.publicmobile.ca/en/bc/get-help -> on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"

[hairbag1]

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@Dan8 wrote:

$33.00 after 7 years why?

Can't reset my password or account? why? 

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Why ask why ? Click the ? in lower right side of page to start the process of moderator assistance. Type "password locked out" and then "Contact Moderators".

[totalUser]

Can you please contact the moderators directly https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Then you can choose a better plan that is eligible for all the rewards

Which plan to you have and what is included?