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Tedojesugo
Great Neighbour / Super Voisin

how can I deactivate account and upgrade to new one and still keep same number

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Tedojesugo 

you can only change to plans available on your My Account.  Login My Account and check Change Subscription page.  If you see the plan you like, use Change on Renewal to schedule a plan change on renewal day.  But if you have a specific plan in mind and don't see the plan you like, sorry, you cannot change to that.

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