Activation getting error code

[Shane46]

 i am getting this error when trying to set up a new account 

[Shane46]

This isn't opening anything is there a person I can talk to not just chats this is very frustrating not physically speaking to someone 

[Shane46]

I don't have any those options yet it won't let me past the step of entering my payment information 

[slusagm]

are you activating physical or esim?

if physical sim, you can put in the PM sim card and test if you can make calls.  But if you are activating eSIM, check the Sim Manager or Settings->Cellular and check if the PM esim is there and enabled.  Then Reset network settings and test

if you need PM to help, open a ticket.  Since you cannot login and cannot use Chatbot,  you will need to send PM  a message

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437