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Quakey
Great Neighbour / Super Voisin

i need help on my account is there an admin that can help me

2 REPLIES 2

AK32
Model Citizen / Citoyen Modèle

@Quakey 
If your issue doesnt contain personal information you can let us know the problem and we might be able to help you out faster than you get a response from PM. 
They dont have any phone number to call, but if there is an issue with the account that we cannot help with, you can message a customer service agent here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

softech
Oracle
Oracle

@Quakey 

what account issue you need help?  you can share your question here and the Community composed of customers only might be able to advise

but if you need PM staff to help , then you will need to submit ticket.  

Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there     
Need Help? Let's chat.