cancel
Showing results for 
Search instead for 
Did you mean: 

Account

Morph1
Great Neighbour / Super Voisin

Bought a Sim and voucher and now I cant activate

4 REPLIES 4

slusagm
Mayor / Maire

oops, you cannot use voucher for activation anymore, it can only be used for renewal or buying addon

ask a friend with credit card to help for activation, then you can ask PM to remove the card from the system.  Or get a Prepaid Visa or Prepaid MC and use it for activation.  But it is true, prepaid card has a $5 fees for activation

BKNS27
Mayor / Maire

@Morph1 

Unfortunately, PM will require a CC or debit card on initial activation of a SIM. After the initiation, you can use vouchers for future payment but disable Subscribe (AutoPay) and pay with vouchers.

hTideGnow
Mayor / Maire

Sorry @Morph1 

you cannot activate by voucher anymore.  If you don't have a credit card or debit card, you have to buy a Prepaid credit card from shops like Shoppers Drug mart and use the Prepaid credit card to activate a plan.  You can then use the voucher for paying renewal after activation

Chalupa_Batman
Mayor / Maire

@Morph1 wrote:

Bought a Sim and voucher and now I cant activate


Hello @Morph1 

For some reason, Public Mobile doesn't allow people to sign up with a voucher any more. They require you to sign up using a credit card. Now, some here say that you can sign up with a pre paid credit card, but I've never been able to apply that test.