Account

[Wojo]

I cannot make payment. I do not know 4digit pass code ( for *611)  just general password and nickname.  I don’t think I ever set up. 
I thought i had automatic payments monthly on a visa debit card and has been working till know.  Will not let me process

[softech]

@Wojo you might need to wait 24 hours to try payment again 

but instead of waiting, consider buying voucher from SDM/LD/Shell/711 and load the voucher using My Account or *611 to resume your service first 

[Wojo]

Got 4 digit password  but would not let me make payment and therefore not renew subscription

[Wojo]

Tried all repeatedly. Won’t take payment and won’t let renew

[softech]

@Wojo if you can login My Account, you can make a payment there using this link

https://myaccount.publicmobile.ca/en/account/payment/funds/card

If you want to setup the 4 digits code to make payment using *611, use this link:

https://myaccount.publicmobile.ca/en/account/reset/pin