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Breanda
Great Neighbour / Super Voisin

How do I unsubscribe from public mobile if I can't get into my account

3 REPLIES 3

mojorising
Deputy Mayor / Adjoint au Maire

If you are porting out your number, your PM account closes as soon as that is complete and no further action needs to be taken. Is this the case?

 

Handy1
Mayor / Maire

@Breanda  You port number out or  get support to remove the credit card on file right away 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

kb_mv
Mayor / Maire

@Breanda You could dial 611 and remove the subscription / auto pay. Your renewal would fail and after 90 days your account would be closed. You could also contact customer service at the link below and ask them to remove your payment details. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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