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Account was charged but still in activation limbo

tsyip88
Great Neighbour / Super Voisin

Unfortunately I haven't had phone access since Saturday and have been waiting patiently for 5 days. I would like to have some way to contact people over the weekend. On Monday morning, I Pm'd the moderators and tagged the mods but I still haven't received any responses. My accounts been charged and its still in activation limbo. Since I attempted to port on activation, my old sim card doesn't work. I would like to have access for the weekend if possible.

 

Is there any way to bump the priority of my issue?

1 REPLY 1

Pier
Deputy Mayor / Adjoint au Maire

Hi @tsyip88

I'm sorry to hear that. Could you please send a private message to @Shazia_K, @Mary_M, @Saray_O or @Caroline_D &. One would probably there now to look into the issue for you. Be patient.... They will help you out asap.

 

Yours,

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