10-16-2025 12:42 PM
When I sign into my Public Mobile account it brings me to the getting started with public mobile page. I’m already an active member with public mobile and I’m not sure why I can’t access my account information.
10-16-2025 01:28 PM
Thank you for the escalation! The customer is in contact with an agent.
10-16-2025 01:17 PM
@Linds3490 No worries support can help , easy fix for them
you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage