Use of PM serice while in the US

[Wayne506]

I,m traveling to the US for a five week stay and I subscribe to PM Can/US/Mex plan.  Will I be able to use my talk, messaging and data service with out paying additional charges? Also, when I arriver in the US will I need to do anything to my phone (e.g. adjust specific settings)?

[hairbag1]

@Wayne506 

what cellphone do you use ? Unless you have a VoLTE enabled cell that Public Mobile recognized...you will not be able to send or receive calls. Use this link to do some investigating...there's a devise checker at bottom of page..

https://www.publicmobile.ca/en/get-help/articles/volte

[Handy1]

@Wayne506  No additional costs , everything’s included in that plan to call text and use data in all 3 countries just ensure you have cat roaming turned on in phone settings and it’s best to use 4G/LTE not 5G but you can try it and see if it works to , enjoy your trip 

[umnikke8]

Yep, that is the purpose of the Can-US-Mex plans.

If I remember correctly you need to have roaming turned on and allowed. You may need to pick a specific US network roaming partner if it doesn't automatically connect, I forget which one that is though.