12-19-2023 08:42 AM
Good day, I am trying to activate my SIM card and set up my public mobile account. I have successfully logged into the app but when attempting to activate a card I ordered it prompts me to select an pay again for a plan which I have already paid for the first month when I ordered the SIM card.
12-19-2023 08:54 AM
I have selected I already have a simcard aswell. I will submit a ticket now. Thank you ☺️
12-19-2023 08:50 AM
@Maggiee That’s strange. You shouldn’t have to pay twice . Please submit ticket with support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437