03-24-2026 11:29 AM
I switched my phone number from public to telus the same day I get charged for my public subscription. Now I've been charged 39.55 by public and ill also get a bill from telus too.I need a refund from public mobile for unused service.
03-24-2026 11:57 AM
hi @Erij
sorry, PM has a strict no refund policy. Maybe wait another month before changing carrier
But since Telus owns Public Mobile, some past subscribers was able to ask Telus to give them some one time credit to offset the lost. You can check with Telus directly