Account locked out , forgot security questions

[amrishkaushal]

Hello

I am unable to log in to my account and i forgot my security question as well.

[tweakthis]

I feel your pain. Been there, done that. It's very frustrating. Good luck. I'm sure a mod will be able to assist. 🙂

[popping]

---

@amrishkaushal wrote:

Hello

I am unable to log in to my account and i forgot my security question as well.

---

Only moderator can access your account.  Create a moderator support ticket for help using the ? button at the right side bottom corner of this page.

1. Tell SIMon what is the issue
2. Ask for "moderator"
3. SIMon will give your 2 choices. Click on the "Account-specific question"
4. Then, click on "No, I want a human"
5. Click "Submit a ticket"

[LovesToPM]

---

@amrishkaushal wrote:

Hello

I am unable to log in to my account and i forgot my security question as well.

---

You need to contact Moderators for assistance. The preferred method by PM is to submit a ticket.

To submit a ticket: Click the green question mark at bottom and enter your question into SIMon. Answer the prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.

If you encounter problems with submitting a ticket, you can also send a private message to Moderators, but this alternate contact method may have longer response time.

[Staliger · Accepted solution]

---

@amrishkaushal wrote:

Hello

I am unable to log in to my account and i forgot my security question as well.

---

Click the "?" in lower right side of the page, type "contact moderator", and follow directions. OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437