Account balance lost, account suspended

[jnata]

Hello, my 90 day plan expired just a couple days ago, and I am about to buy a new plan, but I discovered that my $26 account balance is now 0.  Can anyone help me restore the account balance so I can purchase another plan?

Thank you,

Janta

[Mary_M]

Hey @jnata

Sorry to hear about that.

Rest assured that the balance is available, I have sent you a private message with more details 🙂

Cheers,

Mary

[Rockdaddy22]

One of the awesome mods should be in around 9:00am, hold tight

[Pier]

Hi @jnata

Just send a private message to the moderators mentioned above by @Ionut and you'll get an early answer. 

Yours,

[Ionut]

Hello there. i will tag the moderators and they will help you out when they will come online. 

@Shazia_K@Mary_M@Saray_O