Account activation
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02-01-2025
11:57 AM
- last edited on
02-01-2025
05:35 PM
by
computergeek541
I am trying to transfer my phone number and activate my account but it is unsuccessful. I am unable to retry as the app seems stuck on a page and ask me to get support. Can you try reactivating it?
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02-01-2025 12:01 PM
@Themmmm wrote:I am trying to transfer my phone number and activate my account but it is unsuccessful. I am unable to retry as the app seems stuck on a page and ask me to get support. Can you try reactivating it?
If it's asking you to reach support, here's how.
You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
