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Account activation

Themmmm
Great Neighbour / Super Voisin

I am trying to transfer my phone number and activate my account but it is unsuccessful. I am unable to retry as the app seems stuck on a page and ask me to get support. Can you try reactivating it?

1 REPLY 1

Chalupa_Batman
Mayor / Maire

@Themmmm wrote:

I am trying to transfer my phone number and activate my account but it is unsuccessful. I am unable to retry as the app seems stuck on a page and ask me to get support. Can you try reactivating it?


If it's asking you to reach support, here's how.

You can submit  ticket by direct message:  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage        

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