Account access

[Sunnysingh87]

Hi when i log into the public mobile app on the first page its asking me to choose a plan instead of accessing my account which I already have for few years 

[samsunga31 · Accepted solution]

What that means is your email and account aren't connected. A csa needs to fix it. Y

Please use the direct link to contact a csa. They will reply to your mailbox here.

[hairbag1]

@Sunnysingh87 

using the web version, clear history and cache files. Then see if you can log in to your account.