12-31-2023 04:14 PM - last edited on 12-31-2023 04:30 PM by computergeek541
Hello,
I have a question, I recently changed to a new plan that is supposed to be 5G but on my phone (samsung s21 ultra) it still shows that I am connected on a 4G network. How Can I switch it to the 5G network?
01-01-2024 02:36 PM
okay thanks, i didn't change anything but after I posted this, its now showing 5G instead of 4G. Thanks.
12-31-2023 04:21 PM
@redz514 make sure network mode on your phone shows 5G. Also, make sure power save and data save mode are both disabled
But remember one thing, your 5G plan is a 5G speed plan, it allows you to get upto 250Mbps on either 5G or 4G networks. So, you can be using the 5G speed on the 4G/LTE network. Run a speed test and see if you have a speed over 100Mbps
12-31-2023 04:16 PM - edited 12-31-2023 04:17 PM
Hey @redz514
Sometimes the phones won't show 5G per say but you still get 5G speeds. I'd recommend just rebooting your phone, then do a speed test. You'll see 5G speeds of up to 250mbps. Try that and let us know if that works.