Account Problems

[kboland]

I have been overcharged and I would like to get this fixed.

[Dunkman]

@kboland 

How were you overcharged?  More details would be helpful. 

Check your payment history page. Do you see the extra funds in your available balance?  If so, you can leave the funds for next payment cycle.  Refunds can take several weeks to process, so easier to leave for next payment. 

[Abheer]

Hi @kboland 
Please message an agent using this link and they can investigate into the overcharges.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437