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Account Overcharged

Crystal16
Great Neighbour / Super Voisin

My account was debited $17.25 today, yesterday, Jan 12, Jan 11 and Jan 10. I need this fixed. How do I talk to someone? I’m about to cancel my subscription all together

5 REPLIES 5

hickory-man1
Great Neighbour / Super Voisin

how was it fixed

 

Crystal16
Great Neighbour / Super Voisin

Thank you

hTideGnow
Mayor / Maire

HI @Crystal16 

you confirmed that none of them are pending charge? 

and did you activate in Dec 2023?  I hope you didn't created too many accounts by mistakes

But support agent can confirm, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437         

pmbc
Deputy Mayor / Adjoint au Maire

@Crystal16 reach out to the CS Agent at this link by sending them a private message.  They'll respond to you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Crystal16  Please submit ticket with support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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