02-13-2023 11:03 PM
Hi I am using the public mobile from long time,
how i can get my account details
Solved! Go to Solution.
02-14-2023 06:39 PM
Thanks for reply but i dont remember which email id i had used that time
02-14-2023 07:20 AM
@ramandeepsharma wrote:Hi I am using the public mobile from long time,
how i can get my account details
@ramandeepsharma - you may have received an email with the account number in the TO line of that email, when you activated with public mobile. Check your inbox and search 'public mobile' and see what comes up.
Otherwise, yes, you find the account number in your My Account.
Have you ever created a My Account before? If not and you are a current customer (have been active within 90 days and have not ported out to another provider), you can submit a ticket here to: Create or forgot My Account email or password link
02-14-2023 12:01 AM
@ramandeepsharma You account number can be found in self serve under your profile tab .. currently thou the site is down for maintenance
02-13-2023 11:09 PM
if you can Login to your account and go to profile and you get the account #.
if don't know your email and password to Login you need to
open a ticket with SIMon Chatboth
typ: forgetting information
and Click, Forgot My account Email
then Click, Contact Us
and, Click here to submit a ticket.
or send a private message to CS_Agent
here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-13-2023 11:04 PM
@ramandeepsharma best and easiest way is to login to MY Account and get the account number from the profile page there: