Account Issues

[Dhartry]

I cannot log into my account. I have been on the same plan for 5 years now, and only logged into my account when I started it. It doesn’t recognize any email I’ve had, and the chat bots are useless, as they require signing in. I just wish someone could get me into my account using payment info and SIM card info.

[hTideGnow]

hi @Dhartry 

ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage