09-26-2020 06:19 PM - edited 01-05-2022 05:05 PM
Hi,
I need to get my account number and my account working. My username is SyedaFatima11
09-26-2020 06:56 PM
@SyedaFatima11my welcome email has the account number in the subject line of the email.
09-26-2020 06:50 PM - edited 09-26-2020 06:51 PM
@SyedaFatima11 PM sends you an email when you first activate. look for that email, your account number will be in it. check your junk mail folder
09-26-2020 06:42 PM
@SyedaFatima11 click the question mark on bottom of screen and type contact moderators. That will submit a ticket you can wait up to 24-48 hours.
09-26-2020 06:41 PM
Username for your account is your email. The username for you community forum account is @@SyedaFatima11
Click the question mark to get to the chat bot to open a ticket for moderators or write them a private message.
09-26-2020 06:40 PM
How do you contact moderators? I just need my account number.
09-26-2020 06:39 PM
I need my account number, and there's no one to contact. I tried resetting but my security answer doesn't work. I am not able to get on my account. Please help me.
09-26-2020 06:24 PM
@SyedaFatima11 if you can't login, do a password reset. If it didn't work, contact moderators.
09-26-2020 06:22 PM
@SyedaFatima11 , are you able to login? Do you need to do a password reset. You can do this on your own.