@HALIMACS wrote:
Send a private message to the moderator by clicking here
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
While waiting them to respond, you might also wait one full hour before trying again, clear cache & cookies, open an incognito tab, then try again.
For information purposes, SIMon should still be used for resetting a self serve password. I know that the ticketing process does usually ask for self serve credentials, but when the option is slected for a forgotten password, the ticketing system will then ask the customer for the account PIN instead.
